The Workplace Relations Commission awarded a cleaning operative €2,000 after finding that she was excluded from a fair dispute resolution process. The decision was dated 27 April 2017. The operative’s complaint about written terms succeeded, with €570 compensation, as did her claim for annual leave during sick leave, which also brought €570. Her claims concerning public holiday pay and Sunday premium were outside the time limit. Her Payment of Wages Act complaint was withdrawn. For the industrial relations dispute, the adjudication officer recommended that the parties discuss management of the operative’s sick leave and awarded €2,000 for her exclusion from a fair process and the distress caused.