The Workplace Relations Commission required an employer to give a worker a written statement about his permanent move to the night shift. The decision was dated 18 May 2018, and the statement was due within one month. The worker, a general operative, said he had not received written confirmation of the change in January 2016 despite asking his manager twice. The employer argued the complaint was out of time and that the worker had suffered no loss. The officer found that the failure to provide written notice was ongoing and that the employer had not met its obligations. The omission caused no significant detriment to the worker.