The Workplace Relations Commission rejected Kathleen O'Reilly’s unfair dismissal complaint against An Post, finding substantial grounds for her dismissal after prolonged non-engagement with workplace procedures. Her separate protected disclosure complaint was withdrawn and was not decided on its merits. The decision, dated 11 December 2024, said An Post made repeated efforts to address her workplace complaints, but O'Reilly did not confirm them for referral to staff or meaningfully engage. The adjudicator found the dismissal fell within the range of reasonable responses.