Kieran McCreary’s Payment of Wages complaint against Capita fails

The Workplace Relations Commission found for Capita Customer Solutions Ltd. in Kieran McCreary’s complaint about wage deductions and held it was not well founded. The decision was dated 12 July 2024. McCreary said deductions and repayments linked to paid sick leave were repeatedly mishandled. Capita acknowledged payroll errors and said it had repaid all sums due by May 2023. The adjudication officer found the errors had been rectified before the hearing and that no money remained owing.