The Workplace Relations Commission found Igor Zupan’s complaints against Capita Customer Solutions Limited not well-founded in a decision dated 26 November 2025. No award was recorded. Zupan alleged he was owed holiday and bank holiday hours and €877.23 in wages. Capita said he had been overpaid during unpaid sick leave and for annual leave taken beyond his accrued entitlement, and that no outstanding wages, leave or notice pay were due.