The Labour Court recommended that the Blood Transfusion Service Board apply an on-call allowance from 1 January 1996 and pay a staff nurse a £1,000 lump sum in full and final settlement of the claim. It also recommended that the Board initiate the necessary process to reclassify a temporary nurse's post as permanent. The recommendation was signed on 21 September 1999. The union was the Services Industrial Professional Technical Union.