The Labour Court recommended that a worker at Ladbroke (Ireland) Limited Trading As Ladbrokes apply for a Customer Service Manager role and complete its assessment and interview process. The recommendation was dated 1 October 2015. The worker said changes to her shop-opening duties and four-day working pattern, which were part of her terms, caused distress and financial loss. The company said it had tried to accommodate her and would decide for her if she did not choose among the options offered.