WRC complaint not upheld after beauty therapist missed hearing

The WRC did not uphold a beauty therapist’s complaint after she failed to attend the hearing; the merits were not decided. The recommendation was dated 21 May 2024. The officer found that her explanation did not provide sufficient grounds to excuse her non-attendance. The complaint had been referred about a week after she raised it with the employer, while an internal investigation was under way, but the officer said no conclusion on that issue was required. The officer recommended that she use and exhaust the workplace procedures to have her grievance processed.